Refund Policy
Effective Date: 22 April 2025
At PPRO Trade, a subsidiary of EQIQ Finserv Pvt. Ltd., we are committed to delivering high-quality, research-backed stock recommendations and insights. As our services involve real-time, time-sensitive financial content, please review our refund policy carefully.
🔹 1. No Refunds on Subscriptions
   All payments made toward any subscription plan—whether for:
   Stock recommendations (short-term or long-term),
   Option trading signals,
   Stock Baskets across indices,sectors thematic.
   Unlisted shares research access,
   Or any bundled plan— are non-refundable.
   Once payment is successfully processed and access is granted to our WhatsApp or Telegram channel or delivery system, no refunds will be issued, either in full or in part.
🔹 2. Plan Transfers or Pauses
   In special cases (such as duplicate payments, medical emergencies, or inactive usage), we may offer:
   A pause in your subscription, or
   A transfer of your remaining subscription to a different plan or user (at our discretion).
   To request such consideration, please write to support@pptrade.in within 7 days of payment, along with your transaction details.
🔹 3. No Trial Period or Free Cancellation
Due to the nature of pre-researched financial content and trading alerts, we do not offer:
   Trial periods
   Cancellations after payment
   Partial refunds for early exits
   We encourage you to review our Plans & Features and FAQs thoroughly before making a purchase.
🔹 4. Payment Failures or Errors
   If you are charged but do not receive access within 24 hours:
   Please contact us immediately via WhatsApp or email
   Include your payment reference number, registered email, and phone number
   We will resolve such issues within 48 business hours
🔹 5. Legal Rights & Disputes
   By subscribing, you agree to this refund policy. Any disputes shall be governed by the laws of India, and subject to jurisdiction in Chennai.
   Need Help?
   For assistance related to billing, subscriptions, or group access:
   📧 Email: support@pprotrade.in
   📞 Phone / WhatsApp: +91-9940009201 (Mon–Sat, 10 AM – 6 PM)
