Refund Policy

Effective Date: 22 April 2025

At PPRO Trade, a subsidiary of EQIQ Finserv Pvt. Ltd., we are committed to delivering high-quality, research-backed stock recommendations and insights. As our services involve real-time, time-sensitive financial content, please review our refund policy carefully.

🔹 1. No Refunds on Subscriptions

     All payments made toward any subscription plan—whether for:

     Stock recommendations (short-term or long-term),

     Option trading signals,

     Stock Baskets across indices,sectors thematic.

     Unlisted shares research access,

     Or any bundled plan— are non-refundable.

     Once payment is successfully processed and access is granted to our WhatsApp or Telegram channel or delivery system, no refunds will be issued, either in full or in part.

🔹 2. Plan Transfers or Pauses

     In special cases (such as duplicate payments, medical emergencies, or inactive usage), we may offer:

     A pause in your subscription, or

     A transfer of your remaining subscription to a different plan or user (at our discretion).

     To request such consideration, please write to support@pptrade.in within 7 days of payment, along with your transaction details.

🔹 3. No Trial Period or Free Cancellation

Due to the nature of pre-researched financial content and trading alerts, we do not offer:

     Trial periods

     Cancellations after payment

     Partial refunds for early exits

     We encourage you to review our Plans & Features and FAQs thoroughly before making a purchase.

🔹 4. Payment Failures or Errors

     If you are charged but do not receive access within 24 hours:

     Please contact us immediately via WhatsApp or email

     Include your payment reference number, registered email, and phone number

     We will resolve such issues within 48 business hours

🔹 5. Legal Rights & Disputes

     By subscribing, you agree to this refund policy. Any disputes shall be governed by the laws of India, and subject to jurisdiction in Chennai.

     Need Help?

     For assistance related to billing, subscriptions, or group access:

     📧 Email: support@pprotrade.in
     📞 Phone / WhatsApp: +91-9940009201 (Mon–Sat, 10 AM – 6 PM)

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